Phlebotomy is the process of drawing blood from a patient for clinical or medical testing, transfusions, donations, or research. Phlebotomists work in hospitals or medical labs and collect blood mainly via venipuncture. Fingersticks and other procedures are sometimes used as well. Phlebotomists are responsible for identifying and preparing the patient for the procedure as well as the proper labeling of the sample.

Other duties include:

  • Maintaining a safe and clean environment, practicing universal caution
  • Deciding the best method of collection based on the patient and tests required
  • Restoring hemostasis to the puncture site
  • Withdrawing blood into the proper container or tubes required for the given test
  • Delivering the samples to the lab for testing

Skills and requirements

While, in many states there is no requirement to become a phlebotomist besides having a high school diploma or equivalent GED, it still requires proper training and education to become a successful phlebotomist. There are many schools and online courses that can train you in proper procedures and and skills necessary to become a certified phlebotomist. Being knowledgeable of the testing and labeling process, and skilled at venipuncture are just the first steps in becoming a phlebotomist. There are several personality traits and real world skills that will help you succeed as well. A good phlebotomist should:

Work Well Under Pressure

Hospitals and medical labs can be hectic places and emergencies can arises at any given time. You must be able to remain calm and properly collect and label samples even at times when a patient may be uncooperative or in an unresponsive state.

Be Compassionate

When interacting with patients always try and keep in mind that, while it is your job to collect the samples necessary, the patient’s comfort and safety should be your number one concern. Being competent and professional will also make a patient feel at ease.

Detail Oriented

Mislabeled collections or misidentified patients can lead to serious issues or complications. There is no room for error when dealing with people’s health and safety.

Ability to Multi-Task

Again, hospitals can be very busy places and doctors and nurses are relying on the results they need being delivered to them as quickly as possibly. Being able to think on your feet while maintaining accuracy is key.


If you are interested in a career in phlebotomy and have the traits required there are several resources available to you on this site. You can find phlebotomy training schools online or traditional classroom courses if you are a student or just entering the field.

If you are already a working phlebotomist we can help show you how to get certified or re-certified. Check out the rest of the site for more specific information.